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Privacy Policy

Ullu website is owned by PLATBOM Co. Ltd, which is the data controller of your persona​l data.

We have adopted this Privacy Policy to explain how we process the information collected by Feyer, and why we need to collect certain personal data from you. Please read this Privacy Policy before using the Ullu website.

We take care of your personal data and are committed to guaranteeing its confidentiality and security.

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**PERSONAL INFORMATION WE COLLECT**  
When you visit Ullu, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site. We refer to this automatically collected information as "Device Information." 

Moreover, we might collect personal data you provide to us (including, but not limited to, Name, Surname, Address, Payment Information, etc.) during registration to fulfill our services.

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Why do we process your data?
Our top priority is customer data security. We only process minimal user data necessary to maintain the website. Automatically collected information is used to identify potential abuse and establish statistical information regarding website usage. This statistical information is not aggregated in a way that would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information that would identify you as a specific, identifiable individual. However, if you wish to use certain features, subscribe to our newsletter, or fill out forms, you may need to provide personal data such as your email, name, last name, city of residence, organization, or telephone number. If you choose not to provide personal data, you may not be able to use some features, such as receiving our newsletter or contacting us directly through the website.

Users unsure about which information is mandatory can contact us at support@platbom.com.

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Information We Collect  
If you are browsing our website without logging in, you are not required to provide personal information, and we will not collect any from you. However, to use our services, you must register and provide personal information. Information we collect includes:

 

 **Personal Information**: (e.g., name, address)  
  We use this information to create and maintain your account, receive and ship your packages, and communicate with you.

 

**Your Password**:  
  We will never ask for your password and do not have access to it. To prevent unauthorized access, keep your password confidential. You can change your password through your account page, and we recommend updating it regularly.

 

**Your Email Address**:  
  We use your email address to communicate about your orders and shipments, and to send news, updates, and promotions. You will be added to our email newsletter upon account creation, but you can unsubscribe at any time.

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**Cookies**  
Cookies are small bits of information stored on your computer to enhance your browsing experience. They allow us to personalize your experience by retaining the state of your web session. By registering for and using our website, you consent to our use of cookies. You may decline cookies, but it could impact your experience on the Ullu website.

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Your Information Is Used To :

- Fulfill your requests for services and alerts
- Complete customs clearance processing
- Offer services, promotions, and more
- Manage your account and preferences
- Improve your experience on our site
- Enforce our Terms and Conditions

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Your Rights Regarding Your Information  
You have the right to update or correct your personal details at any time. You may also request the removal of your personal data or delete your account. Please note that we may need to retain some personal information to process orders that are already in progress and to comply with legal obligations.

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Sharing Your Information  
We will not share your personal information with anyone except:

- Service providers, such as shipping companies, who perform services on our behalf
- Business partners (carefully selected) to offer you relevant products and promotions
- Any third parties required by law to comply with legal processes, prevent fraud, or protect your safety

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Disclosures Required by Law  
In certain situations, we may be required to disclose your personal information to courts, government agencies, or as required by South Korean or international law.

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Anti-Spam  
We do not tolerate spam. While we automatically add you to our mailing list when you sign up, we will stop sending emails if you opt out. Your email address will never be sold or shared with unauthorized third parties.

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Securing Your Information and Belongings  
We take appropriate steps to secure your personal information from unauthorized access, alteration, or disclosure. Your data is stored on secure servers, and pages displaying your personal data are password-protected and encrypted. Our physical locations, including our warehouse and office space, are equipped with security systems and cameras to ensure the safety of your products.

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Changes to Our Policy  
We may occasionally update this Privacy Policy. If any changes alter how we collect, use, or share your personal data, we will notify you via email and/or provide details on the website.

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Questions About Our Policy  
If you have any questions regarding our Privacy Policy or information practices, please contact us at support@platbom.com.

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